Terms & Conditions

Last updated: September 7, 2025

1. Acceptance of Terms

By accessing or using the website and services of Juvix The Tech Guy ("Juvix," "we," "us," or "our"), you agree to be bound by these Terms & Conditions. If you do not agree, you may not use our services.

2. Services

We provide computer, phone, and device repair services, business IT solutions, and related offerings. Specific services, pricing, and warranties are provided at the time of service or purchase.

3. Appointments & Estimates

• Estimates are provided based on the information available at the time of booking.
• Final pricing may vary depending on diagnostic results or additional work required.
• Appointments are subject to availability and may require rescheduling.

4. Payments

• Payment is due at the time of service unless otherwise agreed in writing.
• We accept major credit/debit cards, cash, and other approved payment methods.
• Unpaid balances may incur late fees or collection costs.

5. Warranties & Limitations

We provide limited warranties on parts and labor as disclosed at the time of service. Warranties do not cover:

• Damage caused by user error, misuse, or future incidents.
• Issues unrelated to the repair performed.
• Devices with liquid damage unless explicitly stated otherwise.

6. Liability

To the fullest extent permitted by law, Juvix The Tech Guy is not liable for indirect, incidental, or consequential damages arising from the use of our services or website. Our total liability is limited to the amount paid for the specific service in question.

7. User Responsibilities

You agree to:

• Provide accurate information when booking services.
• Back up your data before repair (we are not responsible for lost data).
• Comply with applicable laws when using our website or services.

8. Intellectual Property

All content on our website - including logos, text, images, and graphics - is the property of Juvix The Tech Guy and may not be copied, distributed, or used without permission.

9. Privacy

Your use of our services is also governed by our Privacy Policy, which describes how we collect and protect your information.

10. Termination

We may suspend or terminate your access to our website or services at any time, without prior notice, if we believe you have violated these Terms & Conditions.

11. Governing Law

These Terms & Conditions are governed by the laws of the State of Maryland, without regard to conflict of law principles.

12. Changes to Terms

We may update these Terms & Conditions from time to time. The "Last updated" date reflects the most recent revision. Continued use of our services constitutes acceptance of any changes.

13. Contact Us

If you have questions about these Terms & Conditions, please contact us at:

Location 1 (Coming Soon)
2800 Huntingdon Ave
Baltimore, MD 21211
New location coming soon
📞 410-469-7899

Location 2 - Randallstown Plaza
3669 Offutt Rd
Randallstown, MD 21133
📞 410-801-7070